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Ibrahim Khalil Uthman

ServiceNow Developer · CSA, CAD

uthmanibrahimkhalil@gmail.com  ·  in/iku101  ·  IbdotBoss  ·  @IbdotBoss

Experience

ServiceNow DeveloperMay 2026 — present
Doublelight TechnologyPart-time
  • Automates enterprise workflows with Business Rules and Client Scripts, streamlining ITSM and asset processes.
  • Builds and configures REST APIs for real-time integration between ServiceNow and external platforms, and develops custom applications, Service Catalog items and Flow Designer actions.
ServiceNow AdministratorMay — Sep 2025
Doublelight TechnologyInternship
  • Administered user roles, group memberships, Access Control Lists and security policies across platform environments.
  • Maintained CMDB data integrity, configured system properties and form layouts, built dashboards and reports, and delivered Tier-2 platform support.
Hardware & Software Asset ManagerMay — Sep 2024
Doublelight TechnologyInternship
  • Managed the full lifecycle of IT hardware and software licence allocation.
  • Ran inventory and licence audits, kept the estate compliant, and tracked allocations, subscriptions and secure decommissioning under governance policy.
Hardware Asset ManagerJul — Dec 2023
InnovastraFull-time
  • Tracked physical IT assets, hardware distribution and device reclamation through employee onboarding and offboarding.
  • Kept centralised inventory records accurate to minimise loss, and coordinated hardware refresh cycles and physical storage with other departments.
Data Entry SpecialistMay — Jul 2023
InnovastraFull-time
  • Entered and verified high volumes of operational and asset records into company databases.
  • Ran routine auditing in Excel to find and correct inconsistencies and duplicates across those records.

Projects

ServiceNow Jobs DigestPython
  • A daily aggregator across JobServe, LinkedIn, ServiceNow Careers, Nelson Frank and Hunt UK. No algorithm ever claims sponsorship is verified. The licenced flag says the company can sponsor and the reader decides about the role.
CAD QuizJavaScript · GitHub Pages
  • 282 questions with every answer adjudicated against ServiceNow’s own documentation rather than practice sites. The audit found real errors, including a claim that GlideRecord is unavailable client side. Items that could not be settled say so instead of asserting.
Wallet TalkNext.js · XMTP · Privy
  • Peer to peer over XMTP with network-level history sync. Traced a P0 crash to infinite recursion in a custom logger after minification renamed the object, and fixed a stream leak creating a client per session. 39 passing unit tests.

Skills

ServiceNowBusiness Rules, Client Scripts, Flow Designer, Service Catalog, REST integrations, ACLs and role governance, CMDB, reporting and dashboards.
LanguagesJavaScript, TypeScript, Python, Java
FrontendReact, Next.js, React Native, Tailwind CSS
BackendNode.js, Express, Flask
DataPostgreSQL, MongoDB, SQLite, advanced Excel
ToolsGit, Docker, AWS, CI/CD, NGINX, Vercel

Certifications

Certified Application Developer2026
Certified System Administrator2024
AWS Academy Graduate, Cloud Foundations2026

Education

BEng Computer ScienceJan 2024 — Dec 2026
Anglia Ruskin, CambridgePredicted first class

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